Cancellations
Appointments cannot be cancelled by email. All cancellations can only be accepted by phone. We ask clients to give us at least 48 hours cancelation notice on service appointments. This includes any part of any service. If we are not notified within the 48 hours or you are a ‘No Show’ to your appointment we hold the right to take a deposit for any future bookings, which is 25% of your scheduled service. You may be required to give a credit card number when scheduling appointments.
Before providing any service we want to make sure you are comfortable and we understand your needs completely, that’s why we offer a complimentary consultation prior to any service. All first-time texture or colour clients should come in for a consultation, prior to their appointment, to determine price and length of time required.Appointments cannot be cancelled by email. All cancelations can only be accepted by phone.
We ask clients to give us at least 24 hours cancelation notice on all multiple service appointments and 24 hours on any single service appointments. This includes any part of any service. If we are not notified within the 24 hours or you are a ‘No Show’ to your appointment we hold the right to retain your deposit, which is 25% of your scheduled service. You may be required to give a credit card number when scheduling multiple appointments.
Before providing any service we want to make sure you are comfortable and we understand your needs completely, that’s why we offer a complimentary consultation prior to any service. All first-time texture or colour clients should come in for a consultation, prior to their appointment, to determine price and length of time required.